If you have not received your Pipe Bands Australia TidyHQ invitation email, please try the following steps before contacting support:
1. Check your junk or spam folder
Invitation emails can occasionally be filtered by your email provider. Please check your Junk, Spam, Promotions, or Other folders.
2. Confirm the correct email address
Your invitation will be sent to the email address currently recorded against your Pipe Bands Australia membership.
If you are unsure which email address is recorded, please contact your band secretary or branch representative.
3. Allow time for rollout
Pipe Bands Australia is transitioning to TidyHQ in stages. Some members may receive invitations at different times depending on branch or membership rollout schedules.
4. Avoid creating a new account
Please do not create a new TidyHQ account manually unless instructed to do so.
Creating a second account may result in duplicate records and delays in linking your membership correctly.
5. Still need help?
If you have checked the above and still have not received your invitation, please contact support and include:
- Your full name
- Band name
- Branch
- The email address you believe is linked to your membership